RingEX Deployments and Migrations
Moving from an on-premises PBX, an older hosted platform, or another cloud provider? We plan the cutover, coordinate number porting, and build the new system so your go-live is planned, tested, and quiet.
Independent RingCentral RingEX Consulting
A clear path for your communications systems.
Vantage Point UC plans, deploys, and fine-tunes RingCentral RingEX phone systems for growing businesses and for the technology partners who serve them. Calls go where they should, users are ready on day one, and your team knows how to run it.
- 20+ years in enterprise technology
- 10+ years in cloud communications
- Veteran-owned
What we do
We focus on RingCentral RingEX, so every engagement gets someone who has done this work many times, not a generalist learning on your project.
System Configuration
Sites, extensions, departments, business hours, holiday schedules, and emergency address (E911) setup, built to match how your business actually works.
Auto-Receptionist and IVR Design
Menus your callers can understand on the first listen. We design the prompts, options, and fallbacks so callers reach the right person quickly.
Call Routing and Call Flows
Call queues, ring groups, overflow, after-hours handling, and escalation paths. We map every flow before we build it, so there are no surprises.
User and Device Provisioning
Users, phones, headsets, softphones, and mobile apps set up and assigned correctly, with clean naming and documentation.
Admin Support and Ongoing Optimization
After go-live, we can stay on to handle moves, adds, and changes, review call reports, and adjust routing as your business grows. We also train your administrators so you are never dependent on us.
Two ways to work with us
For Businesses (Direct)
Small and mid-sized organizations moving to RingCentral RingEX or getting more out of the system they already have. You work directly with an experienced consultant from discovery through go-live and beyond.
- Migrations from legacy PBX or other hosted platforms
- New RingEX deployments and multi-site rollouts
- Clean-up and optimization of existing RingCentral accounts
- Ongoing admin support on a monthly basis
For Partners (White-Label and Subcontract)
Technology advisors, sales agents working with distributors such as Telarus, Avant, and Intelisys, and MSPs or IT consultancies that sell UCaaS but need dependable deployment help.
- Deploy under your brand or as your named subcontractor, your choice per project
- Your customer stays your customer. We do not solicit your clients, and we route any new business requests back to you
- Written agreements covering confidentiality and non-solicitation
- Clear statements of work, fixed-fee or hourly pricing, and predictable timelines
- Post-sale delivery capacity without adding headcount
Distributor names identify the channels we serve and do not imply a partnership or endorsement.
Experience from every side of the phone system
Barry Mathes founded Vantage Point UC after more than two decades in enterprise technology and more than ten years in cloud communications. That experience covers implementation, product management, and customer success, which means he understands what the sales team promised, how the product actually works, and what the customer needs on day one.
Hands-on RingCentral delivery
Since 2022, Barry has led full RingCentral deployments and configurations as an implementation consultant and technical project manager for a RingCentral partner.
Product-side perspective
As a hosted solutions product manager at Windstream Enterprise, he worked on roadmap planning, competitive research, and proof-of-concept testing across Avaya, Mitel, and OfficeSuite, and later managed customer onboarding.
Proven in the field
As customer-side beta lead for the OfficeSuite contact center solution, he identified gaps in agent status and call-outcome tracking that led to product changes.
Broad platform depth
RingCentral (RingEX, RingCX), NICE CXone, Avaya IP Office, Mitel, OfficeSuite, SIP/VoIP, and SD-WAN. Earlier roles as a cloud solutions architect and senior systems engineer ground the work in networking and infrastructure.
Independent and focused
We are not a reseller. Our job is to get your system built right.
Veteran-owned
Barry is a U.S. Army Reserve veteran who brings that discipline and follow-through to every project.
A clear path from first call to fine-tuning
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Assess
We learn how your business handles calls today: locations, departments, hours, call volumes, existing numbers, and pain points. You get a clear summary of what we found and what we recommend.
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Design
We map your call flows, IVR menus, routing rules, and user setup before anything is built, and review them with you for sign-off.
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Deploy
We configure the system, provision users and devices, coordinate number porting, test every path, and support your team through go-live.
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Optimize
After launch we review how calls are flowing, adjust what needs adjusting, train your administrators, and hand over clear documentation. Ongoing support is available if you want it.
Frequently asked questions
Are you part of RingCentral?
No. Vantage Point UC is an independent consulting firm. We specialize in RingCentral RingEX but are not owned by or affiliated with RingCentral.
Do you sell RingCentral licenses?
No. Licenses are purchased through RingCentral or your technology advisor. We focus on planning, deployment, and support. If you do not have an advisor yet, we can talk through your options.
Can you take over a RingCentral system someone else set up?
Yes. We often start with an account review to document what exists, fix what is broken, and simplify what has become complicated.
How long does a typical deployment take?
It depends on the number of users, sites, and the complexity of your call flows, along with carrier timelines for porting numbers. We give you a schedule during the Assess phase, before work begins.
How do you price projects?
Most deployments are quoted as a fixed fee based on a defined scope. Smaller changes and ongoing admin support can be billed hourly or as a monthly plan.
I'm a technology advisor or MSP. Will you contact my customer about other business?
No. Our partner agreements include confidentiality and non-solicitation terms. Your customer relationship stays yours, and we refer any new requests back to you.
Can you work under our brand?
Yes. For white-label projects we work as part of your delivery team, using your branding and communication preferences.
Do you deploy contact center platforms?
We provide contact center advisory, including requirements and vendor evaluation support, but we do not perform contact center deployments.
Do you work remotely?
Yes. Most work is done remotely. We are based in New Jersey and work on U.S. Eastern Time. On-site work can be arranged when a project needs it.
Contact
Let's map your path
Tell us a little about your phone system or your customer's project, and we will set up a short call to talk through next steps. No obligation.
Send a short note about your project, your company, and the approximate number of users. We will take it from there.
Send MessageWe will reply within one business day.